Customer Checklist

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Ameri-Dry Waterproofing & Home Foundation Repair – Customer Checklist

As you can see by following our customer checklist, Ameri-Dry® offers the highest quality service for each job, whether we’re waterproofing basements or providing home foundation repair and crawl space repair. Read our waterproofing testimonials to see how we’ve put our checklist into practice! We offer our services throughout Southern VA and Northeastern Tennessee and maintain our high standard of service by adhering to the checklist below:

Will you receive the benefit of personalized waterproofing and home foundation repair services from a locally owned office that is backed by a strong National Company? With Ameri-Dry® you will.

Have they spent more than four decades performing research and making technical advancements in waterproofing on a national level? Ameri-Dry® has!

Has their system for waterproofing basements, crawlspaces, and foundations been independently tested and evaluated by Architectural Testing, Inc? Ameri-Dry’s® has, (Report # 01-37677.04).

Has their waterproofing and home foundation repair systems been evaluated by BOCA-ES for your protection? Ameri-Dry’s® has, (Research Report Number 96-4 & 97-66).

Are their waterproofing and home foundation repair systems protected by U.S. Patent Pending? Ameri-Dry’s® is.

Do they use the exclusive, patented “Dead Air Space Technology” that has been specifically manufactured and engineered? No, because it is Ameri-Dry’s® patent. Most other basement waterproofing contractors use silted, corrugated or PVC plastic piping covered with gravel, which tends to calcify, clog, and restrict the flow of water.

Do they drill weep holes in every core of every block – including mortar joints? Ameri-Dry® does by paying attention to details like this. When weep holes are missed, water remains in the wall.

Will they seal your basement walls with an exclusive wall sealer? Ameri-Seal®. This is a non-permeable waterproofing material that is anti-toxic, anti-smoke, and anti-flame.

Did they leave open gaps between the floor and the walls? Ameri-Dry® DOES NOT. Gaps allow water, bugs, vermin, and odors to enter your home.

Does their system stop all eight ways water enters your basement? Ameri-Dry® does, providing permanently dry basement waterproofing solutions.

Be aware! Some basement waterproofing companies use the injection of exterior waterproofing substances, which is not a recommended treatment. The Better Business Bureau’s “The Original Basement Waterproofing Handbook” states (the problem resulting from this procedure is always the same – failure of the product to spread enough to do any real good.) The Handbook further states (so take care, the United States Department of Housing and Urban Development states in its “Manual of Acceptable Practices” – for properties that must pass FHA inspection for loan guarantees “Pressure injected waterproofing has not demonstrated a satisfactory performance and is not acceptable under HUD standards. Failure of a house to pass FHA – or other financial inspections – can be a major problem). Ameri-Dry® DOES NOT use this method.

Do they carry at least $2,000,000 in liability insurance? Ameri-Dry® carries over $4,000,000 in liability with an additional umbrella coverage of $1,000,000 for your protection!

Do their employees, installers, and technical staff go through intensive training on all aspects of waterproofing technology AND receive updated field training throughout the year? Ameri-Dry’s® people do.

Are their offices subject to random quality control checks by representatives of the National Office? Ameri-Dry’s® offices are. This assures you that we adhere to Ameri-Dry’s® proven and tried methods of waterproofing basements and crawlspaces. We use only the highest quality materials in our patented waterproofing system.

Do they quote prices from a printed price sheet? Ameri-Dry® quotes all prices from a printed price schedule — and will not charge what the traffic will bear.

Will they allow you to examine a customer list and select any name from that list for checking? Ameri-Dry® does. We also urge you to contact your local Better Business Bureau and local Home Improvement Commissions for a full report on Ameri-Dry® and our competitors.

Do they issue you a Full Life-of-the-Structure Warranty that meets Federal Trade Commission Guidelines as a FULL WARRANTY according to the Magnuson-Moss Act?
Ameri-Dry® Warranty does. Some companies offer a Limited Warranty; others even require an annual charge for renewal. Ameri-Dry® does not!

Do they tell you about their warranty? Ameri-Dry® not only tells you about the Full Warranty, we actually show you the real Warranty and leave a copy with you. Ameri-Dry ® warranties are registered locally, and with our National Headquarters to insure you receive uninterrupted coverage.

The truth about basement waterproofing

Did You Know?

Block walls are so porous they absorb water like a sponge.